Handling and Processing
Orders placed in the United States are processed and shipped within 2-3 business days. If you need to make a change to the shipping address, please feel free to reach us directly via e-mail.
When Will I Receive My Order?
Delivery times depend on the carrier service chosen at checkout.
Most orders take approximately 3-7 business days to arrive (this excludes international orders). Mint Mined Reserve offers expedited shipping options via UPS. All orders requesting expedited shipping (Next Day Air, Second Day Air or Three Day Select) must be placed before 2:00PM (CST) to be processed the same day. Please note, if you place an expedited order on Friday, you will not receive it until Monday at the earliest.
How Much Does Shipping Cost?
Shipping rates are determined based on the carrier service that is chosen at checkout. Most orders take approximately 3-7 business days to arrive (this excludes international orders). All orders over $50 (within the United States, excluding Hawaii and Alaska) are eligible for free shipping. Free shipping generally takes 3-7 business days, depending on geographical location. Please note, orders must be $50 before taxes and shipping. If using a discount code, orders must total $50 after the discount has been applied.
Does Mint Mined Reserve Deliver To P.O. Boxes?
To protect your purchase, we are unable to deliver any orders to APO / FPO or P.O. Boxes. Please provide a suitable shipping address where we can ensure delivery.
Does Mint Mined Reserve Ship To Multiple Addresses?
We do not ship to multiple addresses with a single order placed online. Please place the orders for each address separately.
Can I Track My Order?
Yes, once your order has been placed we will send you a confirmation email with a UPS tracking number that you can use to check the status of your order at any time. Please allow 24 hours for the tracking number to become active. If for any reason you do not receive a tracking number within 2-3 business days, please feel free to reach us directly.
Will You Notify Me When You Ship My Order?
Once your has shipped, you will receive an email containing the tracking number and a link to track your package.
Which Carrier Do You Use?
We currently ship with USPS and UPS.
INTERNATIONAL SHIPPING & HANDLING
All international packages are subject to Customs, Duties, and Search. In some cases, packages will be subject to additional taxes based on value. Mint Mined is not responsible for Duties,Taxes, import fees imposed by Customs and any additional fees encountered during the shipping process.
Mint Mined Reserve cannot determine in advance, what these fees will be, but we do try to minimize these charges by listing the wholesale cost of your package on the commercial invoice rather than the retail value. This provides the customs agents with a true, legal value, while minimizing your costs. Mint Mined Reserve cannot mark international orders as a “Gift” in order to reduce Customs fees.
Please Note: If you refuse to accept the incurred fees and the package is determined unclaimed, denied or otherwise refused, Mint Mined Reserve will not provide any form of refund nor reship the order. Instead, the order will be marked as received. When packages are determined unclaimed, denied or otherwise refused, Customs will destroy the package.
Tracking numbers will be provided once your order has been processed and shipped. Once your order has shipped, you will receive an email that will contain a tracking number and link to help you track your package. Please allow 24 hours for the tracking number to become active. If for any reason you do not receive a tracking number within 2-3 business days, please feel free to reach us directly.
Please allow 2-3 weeks for International orders to arrive. If your order has still not arrived within the allotted time frame, please check with your country's Customs department and provide them with your tracking number and carrier. For any further assistance, please feel free to reach us directly via or e-mail.